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.POLICIES.
POLICIES AND APPOINTMENT INFO
1. LASH INTEGRITY - Your natural lash health is my top priority! This means that I will only place extensions that are the appropriate weight and length for your lashes. Many times this is not what you are used to from previous artists. Sometimes we have to choose between long or full. Long AND full is just not everyone’s reality :) Please respect this! If you demand what you cannot have, I will cancel your appointment. As the professional, I also reserve the right to make a new decision during your time with me as a client for what your lashes can handle. Yay happy lashes!
2. BOOKING WITH ME - Hi! I am a “ one man show” I do all of my own booking etc. PLEASE be patient with me. For inquiries about availability for full sets you can DM me on Instagram @saramyersartistry or Email me at saramyersartistry@gmail.com
- We will always book your next appointment accordingly before you leave the studio.
3. DEPOSIT - A deposit of $100 is required for all Full Sets to secure your appointment. Please send this through the link that I provide you via email within 24 hours to hold your appt. - this deposit is to be sent separately by you. All deposits are non-refundable and transferable one time only (when rescheduled within 24 hours).
4. CANCELLATION POLICY - Appointments must be cancelled or rescheduled 24 hours in advance. Text and email reminders are sent out 3 days before your appointment. I understand that sickness and emergencies come up but I cannot allow any exceptions. Don’t come sick!! If appointments are missed or cancelled late, then 50% of service payment is required and will be charged. If you need to change your service to a different one, such as a removal, I require 24 hours notice or you will still be charged for your existing appointment! If you buy 2 hours of my time you have to pay for 2 hours :)
5. PAYMENT - For payment methods, I use square. It keeps track of everything for me and you! ill provide you with a link for deposits and you always pay me for your service before leaving.
6. DOOR CODE + PARKING - A door code is sent to you in your email appointment reminder. Not receiving those? Lets fix that during the scheduling of your next appointment! Just let me know!
Parking is anywhere on the street that you can find ;)
7. LATE ARRIVALS - If you arrive 15 minutes late your appointment will be cancelled. NO EXCEPTIONS. This includes showing up at 15 minutes over and then still needing to wash your lashes. Nope! I need to have you laying down ready to go no later than 15 minutes into your appointment.
8. EARLY? - There is a waiting area off to the right as soon as you walk in! Feel free to come in and hang out while I’m working on a client! ( we have snacks ) down the hall is a lash bath station for you to use to wash your lashes in the restroom.
9. VISITORS - Children are not permitted as they may be a safety hazard. Please do not bring in visitors with you to your appointment. I DO have a waiting area but I also share it with Christina and her clients.
10. CLEAN EYES - Please arrive with squeaky clean lashes. EXTENSIONS WILL NOT ADHERE TO DIRTY LASHES. They will end up falling off the very next day. Or they will fall right back off as I’m applying them and will make your fill impossible.
• No makeup (foundation, shadow, oils) on Eyelid,. Makeup else wear is just fine! Bronze and brow slay away!
• A lash bath station is in down the hall for you if you need to clean them before to your appointment.
11. WASH LASHES DAILY - What happens if you don’t clean every day? You have layers build up that cannot be cleaned off in one day - we will have to reschedule!
• Buildup of skin/dirt/oils will SUFFOCATE your lashes and they will DIE. They will fall out prematurely and if this continues, if they grow back, they will be weak and frail.
• If your natural lashes are dying (which can happen very quickly) I will stop all fills and put you on a break.
• If you come in with layers of buildup I literally CAN’T fill on you. The lashes I place will fall right back off. I’ll have to cancel your appointment!
12. NO TALKING/HEADPHONE RULE- #1. Put in your headphones or jam out to the music playing in the studio. But I now have a strict no talking policy. I’ll have mine in too! We can catch up and chat before I start lashing but once application starts, pop those suckers in and or quiet down.
• WHY? Talking creates small movements, wiggles, and allows fumes to escape into your eyes. Tearing eyes will ruin your service and wiggling eyes can’t be lashed. I also lose concentration and speed . Allowing clients to push the 3 week fill mark I have quickly realized I need every second of lash time I can get without extending fill times and prices to unreasonable and undesirable times/ amounts.
13. JUST SAY NO - NO GUM. NO CAFFEINE. NO PHONE CALLS. Caffeine causes fluttery eyes and makes lashing not only difficult, but sometimes impossible! Please put your phones on silent as well, you will NOT be able to open your eyes once the service has started and I will not read to you who is calling or messaging you. Not anymore! Phones awaaaay :)
14. TIME - Full Sets, make sure you can lay VERY STILL for extended lengths without issue. Moving around as soon as you feel me not touching your face is NOT GOOD. I work off of the pillow you are laying on! Too much movement may prevent me from being able to lash. There is a bathroom down the hall but opening your eyes may hinder your service :) Remember to eat (you will get hungry), use the restroom (do NOT chug water! you will die) and bring something warm! Sleeping and snoring are VERY welcome!!!
15. FILL POLICY - It is required that you have at least 50% of your lashes in order to be considered a “fill”. If you book a fill and show up with less than that, there will be an upcharge of $30 added to the initial fill price. This does not mean you get more fill time. If you are missing too many, you will be charged for a full set.
Helpful Hints
• If it looks like you need a fill then you have waited too long ;) Lashes should look good all of the time! Just less full.
• If you are missing more than 50% on only one eye you are still considered to be falling under the 50% Fill Rule.
• Be careful about very outgrown lashes - these are removed at every fill and do not count as happy lashes that get to a part of the 50% team
• Come with CLEAN LASHES
16. 3 WEEK FILL POLICY - No fills may be booked over 3 weeks from their prior lash service. There are no exceptions to this rule. If you schedule ONE DAY over your 3 weeks, I will cancel your appointment and ask you to rebook for a Full Set. No matter how much I love you! I promise you that if I allowed that it will turn into a runaway train lol. Please pay attention to rescheduled fills as they may bump future fills out of this window.
17. TOUCH UP FILLS - Touch up fills are available by REQUEST ONLY. Your next fill will still need to be fall in between 3 weeks from your prior fill. Touch up fills do not extend this time frame. They are an additional service that only fills in small gaps and imperfections. There is no removal of grown out extensions. If you came back over 3 weeks, despite being slightly filled in, there would be far too many grown out extensions to remove and replace and you would need a new set.
19. REFUNDS + 2 DAY RETENTION RULE - There are no refunds on any services. If you are having any issues after your service with retention, please let me know within 2 DAYS. I will make any changes for free as long as you come see me within seven days from your appointment (we can work around hours). This is your window! If you choose to wait until your next fill then you are subject to normal fill policies.
20. AFTERCARE RULES - I have an entire list of aftercare, safe to use products, and big eyelash no no’s right here on this site. Please please read it! By booking with me you are agreeing to follow these rules. Quick note. MASCARA - forever ruins extensions, it cannot be washed off and fixed. I will automatically remove your ruined set if I see evil mascara :)
21. PRICING/POLICIES - Pricing and policies are subject to change at any time. Please keep yourself updated by checking this section for changes.
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.WAIVER.
Please follow link and sign digital waiver upon booking.
.AFTERCARE.
1. DO NOT PICK OR PULL AT THE EXTENSION
duh.
2. NO OILS SIS!
Oils break down the bond, if the bond is weak the quicker you lose your beautiful extension. :( This includes oils we naturally produce, so NO touching! Did you know some of us have oily lashes? Yeah, its a thing and this might make you not the best candidate for lash extensions. It is a bummer for us both.
3.SWEAT, HUMIDITY, & TEARS
Salt breaks down the bond just like oil ( keep that in mind for you sun and pool goddesses ) If you are constantly out in the sun, working out, hitting the sauna, ocean, and or pool then PLEASE make sure you are washing your lashes after! I have plenty of aftercare for you to purchase that I know works and is lash safe to keep you at your fluffiest and fullest.. not to mention CLEAN.
VACA?
If traveling somewhere HOT / tropical? ENJOY it to the fullest but be prepared to lose more lashes than normal and schedule your lash fill as soon as you get back.
CRY BABY?
Ok, lets be real. Shit happens and we all cry, that is HUMAN and I encourage a good record with some “whine” and crackers.
Bad joke aside. Unfortunately tears can break down our lash bond too, so if you’re going through a break up or your favorite character was just killed off in the super good book you’re reading, DRY THOSE TEARS and come have a lash nap while I fix those lashes.
4. WASH EVERY DAY
Sara, come on…. every day? YES girl, EVERY DAY.
Our lashes naturally catch debris, old skin, and natural oils DAILY to protect our eyes. They cute and are on our face for a reason. All of this will get trapped in your lash line and will create terrible retention and suffocate your natural lashes. This means they will DIE. YOUR NATURAL LASHES WILL DIE.
To avoid that happening wash your lashes with a lash safe cleanser and a fluffy eye shadow brush daily. Up and Down strokes or Side to side across the lash line. Don’t forget to wash your eyelid and surrounding areas of the eye with circular motions. RINSE WELL and PAT dry with a soft towel or paper towel . I recommend storing your lash brush flat to dry to avoid molding or loosening of the brush hairs over time.
Dragging motions with cotton rounds or fibrous towels can snag your lash extensions and pull out the natural lash. NO dry cotton rounds or Q- tips near your lashes. EVER. Use disposable lip gloss wands! ( Amazon has these available for purchase.)
Comb DAILY with lash wand to keep volume fans fluffy and open , also to help direct outgrown lashes in-between fills.
Oh, your skin care routine will stay the same! just avoid your lashes and no longer use makeup remover ( unless lash safe, which I have retail ) on eyes
5. NO MASCARA.
None. NEVER. Not ever.
I WILL see the residue it leaves and I will remove your lashes.
6. MAKEUP
You can totally wear makeup. Just not mascara :)
Face glam? YES HONEY.
Eyeshadow ? GO FOR it!
Eyeliner? ehhhhhh, yes and no. Liquid is best if you must . I recommend applying wet black eyeshadow with a liner brush, It is much easier to remove and much much more gentle on your extensions. STAY AWAY from cream liners. They like to buildup on the lash line and harbor bacteria, is also nearly impossible to remove without damaging extensions.
Removing makeup is easy as long as you’re using lash safe products ( which I have available for purchase and highly recommend. ) and doing so gently with care.
7. SLEEP
Satin pillowcase will be your BESTIE . If you sleep on your side or on your face you will lose more lashes on that side or sooner than others.
8. LASH SAFE PRODUCTS
Lash Fresh FOAM https://www.amazon.com/Lashfresh-Foaming-Eyelash-Extensions-Natural/dp/B00OGPE5CO
Borboleta aftercare https://borboletabeauty.com/
Bella aftercare bellalash.com
Lashbox LA aftercare lashboxla.com
.CLASSIC LASH 101.
A private 2 day workshop on Classic Lash Extensions.
What’s covered / included?
Lash Theory
Adhesive Chemistry
Eye Anatomy
Safety & Sanitation
In fills & Removal
Business & Marketing
Hands On Application
Booking
Exclusive Borboleta Beauty Classic Kit
What’s needed?
Bring pen and paper or laptop for note taking.
You must provide your own model for day two of class, model must sign waiver. ( link provided on home page )
You must sign waiver and provide proof of Cosmetology / Aesthetics licensing, send to Saramyersartistry@gmail.com
Mask is required
To book follow the link below.
Classes of 3 will be held at Alchemy Sundays and Mondays 11-5
A model will be required on Mondays from 2-5
A welcome email will be sent with instructions, address, and door code once payment and proof of ACTIVE Cosmo/ Aesthetics / Student license is received.